Q: Is Bounce With Us LLC. insured?
A: Yes.We are fully insured.We have what is required to work at schools,churches,parks.If your event needs to be additionally insured we can provide that at no additional charge.
Q:What is necessary for an inflatable to be put up in our backyard?
A:The ground needs to be flat and level.Free of debris(rocks,sticks,sandspurs,pet feces etc).At least 20ft clearence height.Also depending on which unit is rented enough space for the units(measurement requirements are listed below pictures).An electrical outlet needs to be within 50 ft of the inflatable.
Q:How is the inflatable anchored down?
A:Depending on what surface the inflatables are put on.For grass we use anywhere from an 18"stake to a 48"stake.For pavement or concrete we use sandbags strapped to all anchor points.
Q:What is your cancellation policy?
A:As a courtesy we requests that cancellations are given with at least 48hrs notice.We do understand that unfortunate circumstances do happen.There is no fee to cancel.
Q:When will our inflatable be delivered?
A:We make the delivery schedule the day before the party.Deliveries are scheduled according to time of party,location.We try to get all deliveries at least one hour prior to party time.
Q:How long does it take to setup an inflatable?
A:A bouncehouse typically takes no more than 15min,combos 15-20min,slides 20-30 min.
Q:When does our 6 hour rental time begin?
A:It begins at the time you quoted us that the party begins.Ex.We deliver @ 10:00am but your party starts @ 1pm you will still have until 7pm.
Q:What forms of payment is accepted?
A:We accept checks,cash and paypal.Paypal payments would have to be paid 3 days in advance.
Q:What if the weather gets bad after delivery?
A:During thunderstorms all persons should be out of the inflatables.The units should be deflated.After the storm has passed inflate the unit and dry out with towels.If winds exceed 15-20mph the inflatable needs to be deflated.Unfortunately we do not refund your payment.
Please note Bounce With US LLC. reserves the right to cancel an event if inclement weather is forcasted for your area.
Q:Do you allow customers to pick up the inflatables from your warehouse?
A:No.The units range in weight from 200-500 lbs.We have the proper equipment to handle the delivery and setup of all equipment.Safety of our customers is our main concern.
Bounce With Us inflatable party rentals delivery areas : dunnellon / ocala / inverness / crystal river / silver springs / wildwood / newberry / chiefland / gainesville / alachua / beverly hills / belleview / webster / leesburg / taveres / eustis / sumterville / bushnell / marion county / levy county / alachua county / sumter county / the villages / lady lake / paisley / florida / fla / central florida / fl
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